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Here are a few digital communication ideas that can help manufacture that great customer experience:Welcome email: Send a welcome email immediately when a customer takes up your product offering and guide your customer through the onboarding processOperational or notification messages: Examples include payment reminder, payment confirmation, monthly statement, and then sending confirmations in response to your customer’s action, such as the payment transactionCollections Series: Guides your customer through a process if they have missed a payment. It helps maintain the trust, keeps your customer loyal and ensures smooth and easy paymentCustomer lifecycle journey communications: Makes your customer’s life easier by…

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Digital Workforce join Vitalis – the largest eHealth event in the Nordics – to explore how automation and AI can help solve some of the most critical and urgent challenges facing Swedish healthcare today.Come meet the Digital Workforce team and hear how our customers – leading healthcare providers in Finland, Sweden, UK & US – are improving patient care, reducing manual burden, and increasing operational efficiency with our solutions. About Digital WorkforceDigital Workforce Services Plc is a leader in business automation and technology solutions. Its Outsmart platform and services, including Enterprise AI Agent solutions, empower organizations to transform knowledge work, reduce…

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What is Multi-Market Qualitative Research?Multi-Market Qualitative Research is the process of conducting qualitative studies—like interviews, focus groups, and ethnographies—across multiple countries or regions. It uncovers localized insights while identifying cross-cultural trends, using region-specific methodologies, local moderation, and centralized project coordination to ensure consistency and relevance. Why Multi-Market Qualitative Research Demands a Global-First Mindset Conducting Multi-Market Qualitative Research in diverse regions allows brands to capture rich, culturally relevant insights—but it also presents logistical, linguistic, and methodological challenges. At Touchstone Research (TSR), we specialize in executing seamless global qualitative studies by leveraging our extensive network, in-market expertise, and rigorous research protocols. Below,…

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Key points: According to the World Economic Forum’s Future of Jobs Report 2025, nearly 40 percent of workers’ core skills will change in just the next five years. As AI, automation, and global connectivity continue to reshape every industry, today’s students are stepping into a world where lifelong careers in a single field are increasingly rare. Rather than following a straight path, the most successful professionals tomorrow will be able to pivot, reinvent, and adapt again and again. That’s why the goal of education must also shift. Instead of preparing students for a fixed destination, we must prepare them to…

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My friend recently sent me an email with the subject line “This might incur your wrath.” I’ll call my friend “Dan” because, well, that’s his name. Dan informed me that he had cloned me. Not the sci-fi kind with test tubes and lightning bolts. The modern kind. He fed my blog posts, podcast transcripts, and personality quirks into an AI and created a “MarkBot” – a digital twin that thinks like me, writes like me, and probably knows my coffee order. As part of a leadership framework he’s developed, Daniel Nestle’s imaginative “MarkBot” could possibly sit on an advisory board…

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We’re pleased to announce this months excerpt from the Future Horizons Semiconductor Update. Check it out below for the latest industry insights: Executive Summary Annualised growth rates accelerated sharply in July, with Total Semiconductors growing 25.5 percent, up from last month’s 18.0 percent and May’s 18.5 percent, just three percentage points down from August 2024’s 28.5 percent cyclical peak. Encouragingly, all three sectors performed well in July, with Total ICs continuing their lead as the prime industry growth driver at a robust 28.8 percent, significantly up from 19.9 percent in June and 21.4 percent in May, with Opto up 8.0…

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If you’re just starting out with affiliate marketing, the best way to learn is by following people who’ve already done it successfully. In this blog, we’ll introduce you to some of India’s top affiliate marketers and what they do, how they make money, and the smart lessons they’ve picked up on their journey. Top 8 Affiliate Marketers In India 1. Harsh Agrawal Harsh Agrawal’s affiliate marketing journey is all about never giving up and growing smartly. He started his blog, ShoutMeLoud, back in 2008 while working at a call center in Delhi. His first earning? Just $10 by helping someone…

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“Success is where preparation and opportunity meet,” said Bobby Unser, and in 2025, digital marketers are grabbing that opportunity by buying Instagram accounts. It takes months or years to build an Instagram account with a loyal audience in these times, when the shift in algorithms is faster than the pace of fashion trends.  So, why worry when you can achieve a ready-made, booming community?  Here, let us help you by breaking down the strategic reasons behind this trend with fresh insights to make your decision easier, if buying an Instagram account is your next trump card. The Explosive Growth of…

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So, Carnival. What makes you different from the other cruise lines or travel agencies that are out there, doing email?One of the biggest things is that our main vision is to have fun and embrace who you are — every aspect of who you are. And we really push that. We push the being crazy and laughing a lot and enjoying time together whether it’s your family or a couple of friends. We have this irreverent, fun brand tone that we can do a lot of more edgy stuff with than the other cruise lines can. Plus, we’re approachable.So, give…

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