Email open rate has long been considered the litmus test of email marketing effectiveness. But in today’s privacy-first digital landscape, that metric isn’t always as accurate—or as useful—as it used to be. Still, open rate remains a critical indicator of campaign health, message resonance, and sender trust.
As someone who’s been helping brands elevate their digital strategies through content and automation, I’ve seen firsthand how improving open rates can transform email from a forgotten channel into a core revenue driver.
The information I have gathered below breaks down the benchmarks, the myths, and the modern tactics that work—backed by industry data and the real-world insights I bring to every client engagement.
Before we dig deep into how to make your open rates work for you, let’s go back to the basics: what is an open rate, and why is it important?
What Is Email Open Rate?
The email open rate describes the percentage of recipients who opened an email compared to those who received the email. In essence, the open rate describes the amount of email content that has not bounced in your email campaigns.
There are two basic calculation methods used to determine an email marketing campaign’s open rate. These include:
- Basic: Basic open rate measures opens ÷ total recipients.
- Accurate: Accurate open rate evaluations measure opens ÷ (recipients – bounces).
Both will offer unique insights into your email marketing campaigns.
Note that an “open” does not necessarily indicate that your audience is engaging with your email content. An open rate specifically indicates that someone on your email list has opened the email after it has been sent.
There are some tracking limitations that can interfere with accurate tracking. Apple MPP, image blocking, email service providers, and previews can all impact your open rates and provide potentially inaccurate numbers.
Is Email Open Rate Still a Useful Metric?
Yes! The average email open rate is still useful, with some important caveats. Email open rates can still be a great metric by which to evaluate your email campaigns, but consider the following challenges:
- Apple Mail Privacy Protection. Apple MPP can artificially increase your open rate. When the body of your email is shown alongside subject lines, it can appear as though an audience member has clicked on and opened your email–even when they have not.
- Mobile devices blocking image loads. Many email campaigns are elevated by high-quality images. When mobile devices block image loads, your audience may not be as likely to open your emails or click through.
- Email clients inflating open rates (auto opens/previews). Auto opens and previews can also inflate open rates, as these previews can load the pixels measuring opens, without your target audience actually opening email campaigns.
Despite these challenges, open rates are still relevant–particularly when they are used alongside other metrics like conversion rates, click-to-open rate (CTOR), and click-through rates (CTR).
Email Open Rate Benchmarks by Industry (2025)
Industry averages for open rates can differ significantly, but 15-25% is the common benchmark by which many people approach email metrics. Email marketing benchmarks are typically a bit higher for each of the industries we will identify here, with some averaging as high as almost 50%!
According to Constant Contact, an open rate of 32% is standard across all industries. The childcare industry, in particular, rates highly, with an open rate of over 47%.
Mailchimp shows similar statistics; Mailchimp shows a standard open rate of about 35%. The highest open rate showed in the non-profit industry, with email marketing metrics showing an open rate of about 40%.
Omnisend shows a different picture. According to Omnisend stats, email marketing efforts typically yield a standard open rate of around 26%.
Finally, Campaign Monitor shows an average open rate of around 21%, with the highest scoring industries consistently showing as agriculture and education. Email performance in these industries could exceed the average percentage by as much as 7%.
As these email marketers can attest, there are a few stand-out industries when it comes to email marketing. These include childcare, nonprofit entities, education, and finance. Each of these industries has a consistent amount of email subscribers opening emails, so it may be worthwhile to find a tie-in to your own industry if you are outside of the ones mentioned here.
Exercise caution as you go over these stats. Benchmarking is direction, but not definitive. Focus on improving your own stats over time, rather than chasing the highs given by marketing stats.
Factors That Influence Email Open Rates
Several factors influence whether your email gets opened—or ignored. From subject line strategy to mobile optimization, understanding and optimizing these elements can significantly improve your email open rates and email marketing strategy.
Subject Line Strategy
Email engagement can benefit from putting clear subject lines strategies in place. Some of the best subject line strategies include…
Trying to Keep Up with Digital Marketing?
Just released: my new book to help small businesses, entrepreneurs, and marketers master digital marketing in today’s digital-first world.
Drawing on my Fractional CMO experience, Digital Threads simplifies complex strategies into clear, actionable steps for success.
Transform your business today—grab your copy! Click the cover or button below to buy on Amazon.
- Using 6–10 words. 6-10 words (or 30–60 characters) is ideal, as it is short enough to keep attention, but long enough to impart information.
- Personalization. Adding a name, segmenting your audience, and arranging relevant content according to user behavior can all help improve open rates.
- Avoid spam triggers (“FREE,” all caps, excessive punctuation). Spam filters can hinder a lot of your efforts, so avoid common spam triggers.
- A/B test subject lines regularly. By regularly testing email click rate and how your email recipients respond to your messages, you can make sure you are optimizing all marketing emails effectively.
Further Reading: 10 Top Tips To Write Convincing Email Subject Lines That Get Opened
Sender Name & Trust
Maintaining trust is invaluable, even when your email list quality is high. Always use a recognizable sender name (e.g. “Neal from [Brand]”). BIMI and authentication efforts can also help improve trust and visibility for your audience.
Do not be afraid to leverage your brand reputation as part of your email strategy. Adding a personal touch can help make transactional emails and other email types seem more friendly and appealing.
Send Time Optimization
Optimizing your send time is another great way to keep your email marketing efforts alive and well. The best days to send emails are typically considered either Tuesday or Wednesday.
On those days, 10 AM to 1 PM seem to perform best, according to audience behavior. The presence of time zones can make this a difficult practice, but by continually testing across segments (including location), you can get a better idea of how to optimize as much as possible to give you the best advantage.
Further Reading: Best Time to Send Marketing Emails [Latest Research]
List Hygiene and Segmentation
List hygiene means tending to your email list according to customer behavior. Removing inactive users (or subscribers who continue to avoid opening emails after 3+ attempts to reach out) can positively impact your metrics.
Consider using double opt-ins to maintain deliverability, and segment according to engagement, interests, and lifecycle stages. Potential customers who are young and unattached are going to feel very differently from the 40-year-old single parent.
Further Reading: How to Use Email Segmentation to Boost Marketing Conversions
Mobile Optimization
Mobile accounts for what some say 40% of all opens while others put that number even higher, which means that business owners cannot afford to ignore optimizing for mobile. Responsive design and preview tests can help ensure that all campaigns are optimized for mobile, without common mobile pitfalls.
A well-crafted subject line for mobile may differ from subject lines from standard emails on desktop and mobile email. Short subject lines and meaningful preheader text, alike, can help optimize.
Tactics to Improve Email Open Rates
Whether you are honing an existing open rate strategy, or you are striving to meet industry benchmarks, I have put together some ideas to improve your email open rates. These tactics include:
- Personalizing beyond the name. Identify behavioral triggers and create dynamic content to meet your audience where they are
- Using storytelling or curiosity in subject lines. Storytelling is an incredible way to connect with your audience. Tap into the percentage of subscribers who crave a personal touch by using stories and stoking curiosity.
- Combining email with SMS for time-sensitive campaigns. Combining email and SMS allows you to get the information you are trying to impart out there, and can help improve open and engagement rates.
- Leveraging automation. Welcome sequences, cart reminders, and re-engagement flows can all help without clogging up the overall effectiveness of email marketing.
- Testing and learning. Experiment with tone, emojis, urgency, and time of day to truly get to know your audience. Your engagement metrics will help you determine which of these could use some help and which are currently acceptable.
Case Studies and Real-World Results
123Presets is a Lightrooms preset company that began to see a significant decline in the number of customers they were seeing. By changing tactics and focusing on email marketing, 123Presets was able increase their open rate by an astonishing 62%!
Folderly had a client whose open rates had plummeted to 5%+. Using a mixture of segmenting email addresses and fixing DNS records, Folderly was able to help their client increase their open rates from a mere 5% to a perfectly healthy 30%.
Notice that none of the changes put into place were enormous or substantial in scope. Instead, strategic changes can ultimately lead to outsized gain.
Further Reading: 12 Ways How to Improve Your Email Open Rate
When to Look Beyond Open Rate
Open rate is the start of your email marketing strategy, not the end goal. Ultimately, the goal is not to get your audience to open an email; the goal is to have your audience open the email, click through, and convert into a sale.
Work on your open rate, but also focus on your Click-to-Open rate (CTOR and CTR, as well as conversions. Both of these metrics can stack on top of open rates to provide a window into the success of promotional emails.
Use UTM tracking and dedicated landing pages to truly measure impact. While smaller pages and snippets are good, having a solid framework from which to work is invaluable.
While some would have you believe that open rates are the be-all, end-all, open rates can provide a significant and important window into how your audience is engaging. These are not vanity metrics, but important insights into your audience.
Further Reading: Essential Email Marketing KPIs: 15 Metrics for Success
Happily, you do not have to do all of this on your own. Tracking and optimizing can be streamlined by using any one of a multitude of toys to help you stay on top of your email marketing goals. These tools include:
- ESP analytics tools. ActiveCampaign, Mailchimp, ConvertKit, etc. are all great options to provide clear ESP analytics.
- A/B testing tools. Many email platforms have their own built-in A/B testing tools, so check in with your current email platform. If not, there are a host of third-party applications available.
- Deliverability tools. Tools like Mailtrap, GlockApps, and Postmark can all help measure and improve email deliverability. Deliverability is paramount in email marketing, so having a reliable tool at your disposal is essential.
- Analytics dashboards. Google Analytics with UTMs is your best option. It can help you identify and evaluate common metrics.
- Subject line testers. Testers like CoSchedule and Omnisend can help you craft subject lines that continually resonate with your audience and get those all-important opens.
While no one tool is going to magically improve a damaged open rate, having a suite of tools to help you reach your goals can help improve peace of mind.
Final Thoughts on Increasing Email Open Rates
Improving your email open rate isn’t about finding one silver bullet. Instead, it is about aligning message, audience, and timing with consistency and purpose.
As marketers, especially those of us working with smaller brands or wearing multiple hats, we need to make every send count. The tactics I’ve outlined here are grounded in data but refined through experience.
Whether you’re nurturing leads, launching a product, or simply keeping your audience engaged, remember: it all starts with the open. Use these insights to earn that attention, and then deliver the value your subscribers deserve.
Actionable advice for your digital / content / influencer / social media marketing.
Join 13,000+ smart professionals who subscribe to my regular updates.
