We’re in the early stages of what some call work intelligence platforms — tools that unify data, workflows, automation, and AI models across teams and functions. At their best, these platforms don’t just automate tasks — they amplify human capability.
Think of AI not as a magic wand, but as a tireless digital co-worker — helping analyze trends, summarize documents, draft communications, flag anomalies, and surface opportunities. It doesn’t replace decision-making, it informs it. It doesn’t eliminate judgment, it enhances it.
The key is human-in-the-loop design. That means humans still oversee, validate, and direct the AI’s outputs. It’s not autopilot — it’s collaboration. This protects against hallucination, bias, and automation overreach. But more than that, it protects the purpose of work.
When AI tools are designed to learn from and support humans, not just mimic them, the result is something powerful: augmented work.
